Frequently asked questions
1. How does The DOGmobile operates?
The DOGmobile is a fully-equipped, climate-controlled pet grooming truck providing door to door pet grooming services . The DOGmobile pet grooming truck is equipped with grooming tables, ventilation, professional grooming equipment, heated running water from our own supply, a bathtub, air conditioning, and even a mini retail section on board, basically a grooming salon on wheels that comes to you!
2. Do I have to provide running water and does the used bath water get discharged all over the street?
The DOGmobile pet grooming truck is equipped with a water tank and a waste water tank,hence we will never discharge waste water into the streets. Our used water are carefully disposed off in the drain after the day ends. For water supply, we fill our water tanks before making our way to appointments and most days, our water supply is much more than we will need even for multiple pets but occasionally we may have to top up a little if in a rare circumstances we run out of water.
3. Why is The DOGmobile salon services pricier than regular grooming salons?
The DOGmobile conducts every grooming session one on one with our furry clients. We don't subject them to the sort of high traffic volume, rushed grooming stress commonly occurring in regular pet grooming salons. We believe grooming should be a relaxing, happy time for our clients and more so if the pet regularly has anxiety issues, and not a wash-blow-brush-cut-off, like a mass production factory, coughing up objects after objects, producing many in the shortest time possible. We allow pets to choose how quick or how slow they want the process to be. Anxious pets with trust issues prefers a slower approach as their minds needs more time and space to process the situation and get accustomed. Some pets likes it faster so they can resume their playtime as quickly as possible. No matter what they need, it is extremely important to us that our furry clients retain their waggy tails the entire session and after.
The DOGmobile eliminates the risk of our clients contracting infectious disease and parasites, a problem that can happen in a high volume pet grooming salon. Being locked in cages, waiting for hours upon hours, surrounded by angry, frustrated barking pets, people shuffling in and out causes stress to the most resilient of pets, and stress can cause many other problems to arise, such as a weakened immune system or long term anxiety and fear towards grooming. In our truck, owners are welcome to pop by every few moments to assure our furry clients knows that they are safe, right at the doorstep of their homes.
For a complete holistic grooming experience, The DOGmobile provides a therapeutic sound, smell and touch experience for our furry clients. We have music for pets "Animal Healing by Perry Wood" softly playing in the background, a blend of comforting essentials oils to fill the air with relaxation, Bach Flower Remedies "Rescue Remedy" for the fearful pet, and a negative ion producing, lavender essential oil scented shower head that infuses the water with Vitamin C for a comforting, pampering bath.
For our human clients, The DOGmobile pet grooming truck eliminates the need for fighting the traffic, the never ending hunt for parking spaces, the struggle to put an extremely nervous, terrified, car-sick pet into the vehicle, the long hours wait, and the nails and claws and hair all over your car seat by coming right to your doorstep!
4. What shampoo does The DOGmobile use?
The DOGmobile salon uses only the most premium, biodegradable environmentally friendly skin products imported from the USA and Canada, and we will not settle for anything less! Owners can choose between our premium, show quality lightly fragranced USA made shampoos, or our 100% natural and hypoallergenic shampoo, lightly scented with natural apple essence. Our hypoallergenic shampoos are made with botanical infusions rather than essential oils as essential oils can cause a reaction in very sensitive pets. The bath is then finished with a tearless blueberry vanilla facial scrub .
We also provide medicated baths if necessary. Our medicated shampoo is 100% natural, organic and hypoallergenic, infused with herbs and Pine Tar to soothe the damaged skin. We also provide 100% handmade colloidal oatmeal soaks for the dry, flaky skin, and Apple Cider Vinegar soaks for when needed.
5. Do you reuse and recycle the dirty bath water?
Never. Though it is a common assumption that mobile grooming trucks reuse dirty water, it is not true. With careful and precise engineering, we have devised a system that ensures we will, in most circumstances, have more water than we will need for a full day's work.
6. What area does The DOGmobile service?
We cover most of Klang Valley, but locations outside out Klang Valley can be considered on a case to case basis with an additional transportation fee.
7. Do you service Condominiums and Apartments?
We strive to cover as many places as possible but Condominiums and Apartments have very strict policies on truck entries and parking, especially weekends. On more than 1 occasion we were forced out of the premise, or rendered unable to finish our session due to persistent Security bodies that wants us to vacate the premise, irregardless with or without prior consent and notice to the management by the resident.
8. Can you discount if I have more than 1 pet?
At the moment, we don't have discounts or promotions for multiple pet households. Our services are exclusive and premium, and we don't mass groom our clients, hence we are unable to offer any discounts.
The DOGmobile is a fully-equipped, climate-controlled pet grooming truck providing door to door pet grooming services . The DOGmobile pet grooming truck is equipped with grooming tables, ventilation, professional grooming equipment, heated running water from our own supply, a bathtub, air conditioning, and even a mini retail section on board, basically a grooming salon on wheels that comes to you!
2. Do I have to provide running water and does the used bath water get discharged all over the street?
The DOGmobile pet grooming truck is equipped with a water tank and a waste water tank,hence we will never discharge waste water into the streets. Our used water are carefully disposed off in the drain after the day ends. For water supply, we fill our water tanks before making our way to appointments and most days, our water supply is much more than we will need even for multiple pets but occasionally we may have to top up a little if in a rare circumstances we run out of water.
3. Why is The DOGmobile salon services pricier than regular grooming salons?
The DOGmobile conducts every grooming session one on one with our furry clients. We don't subject them to the sort of high traffic volume, rushed grooming stress commonly occurring in regular pet grooming salons. We believe grooming should be a relaxing, happy time for our clients and more so if the pet regularly has anxiety issues, and not a wash-blow-brush-cut-off, like a mass production factory, coughing up objects after objects, producing many in the shortest time possible. We allow pets to choose how quick or how slow they want the process to be. Anxious pets with trust issues prefers a slower approach as their minds needs more time and space to process the situation and get accustomed. Some pets likes it faster so they can resume their playtime as quickly as possible. No matter what they need, it is extremely important to us that our furry clients retain their waggy tails the entire session and after.
The DOGmobile eliminates the risk of our clients contracting infectious disease and parasites, a problem that can happen in a high volume pet grooming salon. Being locked in cages, waiting for hours upon hours, surrounded by angry, frustrated barking pets, people shuffling in and out causes stress to the most resilient of pets, and stress can cause many other problems to arise, such as a weakened immune system or long term anxiety and fear towards grooming. In our truck, owners are welcome to pop by every few moments to assure our furry clients knows that they are safe, right at the doorstep of their homes.
For a complete holistic grooming experience, The DOGmobile provides a therapeutic sound, smell and touch experience for our furry clients. We have music for pets "Animal Healing by Perry Wood" softly playing in the background, a blend of comforting essentials oils to fill the air with relaxation, Bach Flower Remedies "Rescue Remedy" for the fearful pet, and a negative ion producing, lavender essential oil scented shower head that infuses the water with Vitamin C for a comforting, pampering bath.
For our human clients, The DOGmobile pet grooming truck eliminates the need for fighting the traffic, the never ending hunt for parking spaces, the struggle to put an extremely nervous, terrified, car-sick pet into the vehicle, the long hours wait, and the nails and claws and hair all over your car seat by coming right to your doorstep!
4. What shampoo does The DOGmobile use?
The DOGmobile salon uses only the most premium, biodegradable environmentally friendly skin products imported from the USA and Canada, and we will not settle for anything less! Owners can choose between our premium, show quality lightly fragranced USA made shampoos, or our 100% natural and hypoallergenic shampoo, lightly scented with natural apple essence. Our hypoallergenic shampoos are made with botanical infusions rather than essential oils as essential oils can cause a reaction in very sensitive pets. The bath is then finished with a tearless blueberry vanilla facial scrub .
We also provide medicated baths if necessary. Our medicated shampoo is 100% natural, organic and hypoallergenic, infused with herbs and Pine Tar to soothe the damaged skin. We also provide 100% handmade colloidal oatmeal soaks for the dry, flaky skin, and Apple Cider Vinegar soaks for when needed.
5. Do you reuse and recycle the dirty bath water?
Never. Though it is a common assumption that mobile grooming trucks reuse dirty water, it is not true. With careful and precise engineering, we have devised a system that ensures we will, in most circumstances, have more water than we will need for a full day's work.
6. What area does The DOGmobile service?
We cover most of Klang Valley, but locations outside out Klang Valley can be considered on a case to case basis with an additional transportation fee.
7. Do you service Condominiums and Apartments?
We strive to cover as many places as possible but Condominiums and Apartments have very strict policies on truck entries and parking, especially weekends. On more than 1 occasion we were forced out of the premise, or rendered unable to finish our session due to persistent Security bodies that wants us to vacate the premise, irregardless with or without prior consent and notice to the management by the resident.
8. Can you discount if I have more than 1 pet?
At the moment, we don't have discounts or promotions for multiple pet households. Our services are exclusive and premium, and we don't mass groom our clients, hence we are unable to offer any discounts.